Refund Policy

If you are unsatisfied for any reason we are happy to accept returns up to 45 days after purchase for general orders. Wholesale orders have their own policies. 

Return of Merch (clothing, mugs, anything but books) 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at amelia@travelingsam.com. Please note that returns will need to be sent to the following address: 

Traveling Sam Books, Llc 

539 W Commerce St, Ste 756

Dallas, TX 75208

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at amelia@travelingsam.com.

Return of Books 

Books can be returned in reasonable condition. Ripped or otherwise damaged books cannot be returned. However, if your book is damaged upon delivery let me know ASAP and we will send you replacements immediately! 

To start a return, you can contact us at amelia@travelingsam.com. Please note that returns will need to be sent to the following address: 

Returns (Attn: Traveling Sam Books)
22701 Trolley Industrial Dr
Suite C
Taylor MI 48180

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at amelia@travelingsam.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at amelia@travelingsam.com.